Yes, all products available for purchase from Fragrance Rich are original and genuine products.

No. All copyrights, trademarks, and other property, including but not limited to intellectual property rights, belong to the manufacturers of the product, i.e., the brands, unless otherwise stated. Trademarks, trade names, and service marks used or displayed on this website are the registered and unregistered trademarks, trade names, and service marks of their respective owners.

Yes, we have beauty products for women and grooming products for men, and we plan to increase our offering of these products soon.

Please note: you can update your address, email and contact number through your online account.

If you need to change the name on your account, please contact our Customer Services.

You can request a new password by clicking on ‘Forgot Your Password?’ on the Sign in page.

If you can’t remember the email address you registered with, or if you have problems signing in to your account, please contact Customer Services.

we are unable to change or add items to an existing order. You will need to place a new order for any additional pieces.

You can cancel your order at any time before your order has been dispatched. Should you wish to cancel your order, please contact our Customer Services.

You can use the guest checkout to complete your order. Having an account helps to speed up the order process, you can view your order history; save your personal and as edit your wish list items.

We take pride in every order that we receive. If something is not quite right, we may have to cancel your order with immediate effect. We will always automatically issue you with a full refund. If you need further assistance, please contact Customer Services .

We take payment at the point that your order is placed.

Payments may be declined at the point of purchase or after placing an order. If your order has been declined at Checkout when placing an order, it may be due to insufficient funds or a block placed by your bank. In these instances, contact your card provider for further information about this transaction.

If your order has not cleared our security check, we may decline payment for secure purchasing. For assistance with declined payments, please contact Customer Services .

Depending on your location, the currency you pay in will automatically be set. This can be changed manually to one of the available currencies we offer for payment.

You can purchase a Fragrance Rich E-Gift Card/Certificate online. Gift Cards that are purchased online have a maximum amount of £125. These will be dispatched electronically. If you would like to purchase a Fragrance Rich E-Gift Card/Certificate with a higher value, please contact Customer Services .

1. You need your unique gift certificate code, which is part of the gift certificate that was emailed to you as an attachment. It will look something like Z50-Y6K-COS-402.
2. Browse the store and add items to your bag as you normally would.
3. Click the 'View Cart' link to view the contents of your shopping cart.
4. Type your gift certificate code in to the 'Redeem Gift Certificate' box and click 'Go'.

E-Gift Cards/Certificates are automatically deactivated after 12 months of non-use. To reactivate the remaining balance on your Gift Card after this date, please contact Customer Services.

When your order is dispatched, we will send you a confirmation email. You can follow your order’s journey by using the tracking number on the the website of the courier. The link will be provided in the email.

Occasionally, we may send an order in separate deliveries so that item(s) are received as quickly as possible. You will receive a confirmation email when any remaining items are sent out for delivery.

While we do take care when packing your parcel, on a rare occasion we may send the wrong item(s) by mistake. If you have received the wrong item(s), please contact Customer Services to resolve the issue.

If you believe that you have received faulty or damaged item(s), contact Customer Services with your order number and images of the item so we can assist you further.

Once we have received and processed your return, we will refund you via the original payment method. Refunds can take up to seven days and in some cases longer to reach your account after your return has been processed.

Opt for a location that isn't under direct sunlight. Perfume bottles can be damaged by sunlight. Stay away from moist environments. Perfume's quality can be seriously harmed by high levels of humidity. Possibly a dresser drawer?

There are many places to spray perfume. Here are a few tips: neck, clothes, wrists, and yes, even behind your ears.

An eau de parfum has a stronger scent than an eau de toilette because the concentration of oils in an eau de parfum is higher than in an eau de toilette. The amount of perfume concentration combined with alcohol makes the sole difference between a parfum, an eau de parfum, and an eau de toilette.

We do not know the exact answer to this, but we believe she is either wearing one of her own perfumes, Cloud, or God is a woman fragrances for her. Others say she wears Neroli Portofino Acqua by Tom Ford or Flowerbomb by Viktor & Rolf.

This is reported by Marie Claire to be her most favourite: Orange Blossom by Jo Malone.

This is reported by harpers bazaar to be: Jo Malone London Wild Bluebell

While Beyonce has her own collection of fragrances for women, one of her favourite go-to perfumes is reported to be Emporio Armani Diamonds by Giorgio Armani.